delivery & returns

Exchange & Return Policy

We do not accept any exchanges or refunds due to the exclusive nature of our stock.

Please make sure to double-check your size before placing an order — we’ve provided detailed size charts and reference images to help you get the right fit. If you're unsure, feel free to DM us or email clara@trvck8.com — we're happy to help before you order.

Should you experience any issues with your order, please contact us within 48 hours of delivery with your order number, and our team will get back to you.

 

Domestic (Australia)

- Standard Shipping: FREE
    Estimated delivery: 2–8 business days

- Express Shipping: $20 AUD flat rate
    Estimated delivery: 1–4 business days

All prices are GST inclusive.

 

International (Rest of World)

- Standard Shipping: FREE
    Estimated delivery: 6–18 business days

- Express Shipping: $35 AUD flat rate
    Estimated delivery: 4–8 business days

We ship all orders on a Delivery Duties Unpaid (DDU) basis. This means that any customs fees or import taxes will be charged by your country’s customs authority upon arrival and are the responsibility of the recipient.

As these charges vary widely depending on your location and local regulations, we are unable to estimate or cover these costs. We recommend checking with your local customs office prior to placing an order to avoid any unexpected fees.